Real name account registration
Mobile verification
Individual real name registration Enterprise real name registration
保时捷智慧互联支持 Porsche Connect Support
  • 4006 - 910 - 911
  • connect@cn.porsche.com
  • 7:00 AM – 21:00 PM,Monday to Sunday
  • Mandarin/English/Cantonese
Copyright© 2015-2016 China Unicom Smart Connetcion Technology Co.Ltd
Real Name Registration Protocol

REMINDER:Before you use the Porsche PCM Connect SIMapplicationand the PCM Connect SIMwebsite of Porsche,please read this terms and conditions (“T&C”) carefully and make sure that you have understood it thoroughly.If you use the Porsche PCM Connect SIM Self-service Platform,your usewill be deemedas recognitionof entire content of this T&C.The PorschePCM Connect SIM Self-service Platform applicationand the PCM Connect SIMwebsite(collectivelyas“PCM Connect SIM Self-service Platform”)refers to the Self-service Platformfor you to order, manage and customize the PCM Connect SIM card and other relativeservices (including relatedpayments), launched by cooperation between Porsche(China) Motors Limited(hereinafter referred to as" Porsche China ") andChina Unicom Smart Connection Tech. Co., Ltd.(hereinafter referredtoas "CUSC").The World Wide Webdominate name ofPCM Connect SIMwebsite is 【https://pcc.cu-sc.com/pcc】.On the premise of buying PCM Connect SIM card,as well as confirming and accepting this T&C,you will be ableto use relative services and finish related payments through PCM Connect SIM Self-service Platform(accordingly relative applications and platform of mobile clients ).PCM Connect SIM Self-service Platform is provided jointly and operated actually by CUSC and itsaffiliated partieswith other third-party companies.

This T&C is applicableonly foryour use of PCM Connect SIM Self-service Platform,not including the services and ordered products provided and used from the Porsche Chinawebsitestores. The terms and conditions of Porsche China’ssmart connect service productsare not applicable for the PCM Connect SIM Self-service Platform.

1.Statement of Intellectual Property Rights

CUSC or itsaffiliated partieshave the copyrights of other information content inthe PCM Connect SIM Self-service Platformexcept forthe copyright for the service products information issued by Porsche China,including but not limited to text,image,software,audioandvideo.

Any authorized browsing, copying, printing and dissemination of information contained in the Porsche PCM Connect SIM Self-service Platform shall not be used for commercial purposes and the use of all information and any part thereof shall comply with these T&C and this copyright statement.

The intellectual property rights of all products and related services information in the Porsche PCM Connect SIM Self-service Platform belongs to CUSCand itsaffiliated parties;the intellectual property rights of technology and all applications of payment and user self-service processrelated to the Porsche PCM Connect SIM Self-service Platformbelongs to CUSC and its affiliated parties.

"Porsche China" and Porsche China other product service nameand related graphics, logo, etc. are registered trademarks of Porsche China andits affiliated parties. No person shall use(including but not limited tocopying, distributing, displaying, mirroring, uploadingand downloading in an illegal manner)without the prior written consent of Porsche China. Otherwise, Porsche China shall hold its legal liability in accordance with the law.

“ChinaUnicom”and name and related graphics, logo and so on of other CUSC products and services are registered trademarks of CUSC.No person shall use(including but not limited tocopying, distributing, displaying, mirroring, uploadinganddownloading in an illegal manner)without the prior written consent of Porsche China. Otherwise, Porsche China shall hold its legal liability in accordance with the law.

2.Privacy Policy

CUSC obtainsyour personal information only for the purposeof providing services in the PorschePCM Connect SIM Self-service Platform,meanwhile,respects and protects all personal privacy of users in the PorschePCM Connect SIM Self-service Platform.In order to provide you with more accurate and personalized service, CUSCwill use and disclose your personal information in accordance with this Privacy Policy. But CUSCwill be a high degree of diligence, prudent duty to treat thisinformation. Except as otherwise provided in this Privacy Policy and the law, CUSCwill not disclose or provide such information to third parties without your prior permission. If you refuse to provide your personal information or related data in the process of using the Porsche PCM Connect SIM self-service platform, whole or some of the Porsche PCM Connect SIM self-service platform that require such personal information orrelated datawill not be able to function properly. CUSC will update this Privacy Policy from time to time.

1) Applicable Scope

a) Your personal registration information provided, when you register or activate a related account that can log in to the Porsche PCM Connect SIM application(except forthe business registration information, such as the name of the businessentity,known by the public in accordance with the laws and regulations and other relevant and information of natural person operators)

b) Automatically receivedand recordedinformation on your browser and computerwhen you use the Porsche PCM Connect SIM application, including but not limited to your IP address, the type of browser, the language used, the date and time of access, the hardware and software feature information, and the web page record you need;If you download or use the mobile client software of the Porsche PCM Connect SIM applicationand related services, the Porsche PCM Connect SIM application may read information about your location and mobile device, including but not limited to device model, device identification, operating system, resolution, telecom operators, etc.

c) Personal data of users legally obtained by CUSCfrom business partners such as Porsche China for the purpose of providingthe Porsche PCM Connect SIMservice.

d) In addition to the above information, other personal information you may have provided or related to your use of Porsche PCM Connect SIM service platform services.

e) Data collected by Porsche PCM Connect SIM Application Services about your transactions on the Porsche PCM Connect SIM application, including but not limited to product prices, transaction information, etc.

f) The actual use information of the product you ordered.

You totally understand and agree that the following information does not apply to this Privacy Policy:

a) The keyword information you entered when using the Porsche PCM Connect SIM search service provided by the PorschePCM Connect SIM Self-service Platform.

b) Violation of legal requirements or violation of the Porsche PCM Connect SIM application service rulesand the actions already taken on you by CUSC.

2) Information Use

a) CUSCwill not provide and share your personal information with a third party (other than CUSC’saffiliateswho provides Porsche PCM Connect SIM Self-servicePlatform), unless received your permission, or based on your request, the third party alone or in conjunction with CUSC(including affiliates) to provide you with the services you requested, and after the end of the service, the third party will be prohibited from accessing all relevant information that it has previously been able to access.

b) CUSC alsodoes not allow any third party to collect, edit, sell or distribute your personal information in any way. If any users of Porsche PCM Connect SIM Self-service Platform engagedin the activities, once discovered, CUSChas the right to take relevant measures, and immediately terminate the payment for the user to provide related services.

c) CUSCmay use your personal information to prevent, detect, investigate behaviors such as fraud, compromise, illegalor in violation of the agreement, policies or rulesofCUSCor its affiliates, in order to protect the legitimate rights and interests belong to you,other Porsche PCM Connect SIM Services Platform, CUSCor its affiliates.

d) According tothe request of Porsche China, CUSCcan provide Porsche China with your personal business use data (excluding content that can identify individual user information) for large data analysis, so as to understand the user's habits, improve service quality and other related content.

3) Information Disclosure

In the following circumstances, CUSCwill disclose your personal information wholly or partly based on your own wishes or legal provisions:

a) With your prior consent, to disclose to a third party;

b) In accordance with the relevant provisions of the law, or the requirements of the administrative or judicial authorities, to a third party or to the administrative andjudicial authorities;

c) If you appear to violate the relevant laws, regulations or the terms of this T&C, the Porsche PCM Connect SIM service agreement or the relevant rules, need to disclose to a third party;

d) Based on your request, in order to provide the products and services you require, your personal information must share with a third party;

e) In a transaction created on the Porsche PCM Connect SIM application, if any party fulfills or partially fulfills the transaction obligation and makes a request for disclosure, CUSChas the right to decide to provide the user with necessary information such as the contact information of the other party, to facilitate the completion of the transaction or the settlement of the dispute;

f) Other appropriate disclosure in accordance with the law, regulations or website policy that CUSC deems that should be disclosed.

4) Information Storage and Exchange

You agree that the information and datacollected, accessed, stored and displayed by CUSCwill be kept on the servers located in the Chinese mainland, which belong to CUSC and its affiliated parties.

5) The Use of Cookies

a) If you do not refuse to accept cookies, CUSCwill set up or access cookies on your computer so that you can log in or use Porsche PCM Connect SIM services or featuresthat rely on cookies. CUSC's use of cookies can provide you with a more thoughtful personalized payment service.4

b) You have the right to accept or reject cookies. You can refuse to accept cookies by modifyingyour browser settings. But if you choose to refuse to accept cookies, you may not be able to log in or use Porsche PCM Connect SIM services or featuresdepending on cookies.

c) This T&C will apply to the payment service information obtained through the establishment of cookies provided by CUSC.

6)Information Security

a) Your account has security features, please keep your account and password informationproperly. CUSCwill take measures to ensure that your information is not lost, not to be abused and altered, such as backup through other servers, the user password encryption and so on. In spite of the above security measures, please pay attention to the information network does not exist "perfect security measures", therefore, in the case of CUSChas takenreasonable security measures, CUSC is not responsible for any damages of information loss, abuse or alteration.

b) When you conduct online transactions through Porsche PCM Connect SIM services and features, you will inevitably disclose your personal information, such as contact information or postal address, to the counterparty or potential counterparty. Please protect your personal information properly and provide it to others only if necessary. If you find your personal information leakage, especially your Porsche PCM Connect SIMSelf-service Platform account and password leaked, please contact CUSCcustomer service, so that CUSC will be ableto take appropriate measures.

c) When you buy Porsche PCM Connect SIMcard, with the assistance of a Porsche Center sales consultant to complete the real nameregistration with the user's name as required by the national laws and regulations,the Porsche Center sales consultant will need you to provide the relevant person information. You hereby acknowledge and agree that the Porsche Center sales consultant may collect such personal information from you for the purpose of such real name registration and provide such information to the operator.

7)Special Attention Items

If you are not a natural person with full civil rights and full civil capacity, you are not entitled to use the Porsche PCM Connect SIM Self-service Platform, so CUSC hopes you will not provide us with any personal information.

8)Handling of Personal Information Protection Complaint

If you have any complaints about the collection and use of personal information about the payment service, please contact our customerservice via e-mail or telephone. Customer service will reply within 15 working days from the date of receipt of the complaint

9)Account Cancellation

If you no longer wish to use the service of the Porsche PCM Connect SIM Self-service Platform, CUSCcan provide you with the payment cancellation servicewhich is based on your request. Please notethat you will not be able to use the Porsche PCM Connect SIM Self-service Platform service after you cancel your payment service account and you may not be able to save or resume the payment service information that you used to use the Porsche PCM ConnectSIM Self-service Platform.

3. Refund Policy

1) Price Changes and Out of Stock

The price and availability of the productsare indicated on the Porsche PCM Connect SIM Self-service Platform. This information will be changed at any time and no change notification will be sent. The price of the productsincludes VAT, and the courier fee will be settled separately. The cost will vary depending on the express method you choose.After confirming your order,if an accident occurs, you have the right to cancel your order due to price changes caused by CUSC, changes in the amount of the tax, or due to errors in the website. You are expected to notify CUSC customer serviceby e-mail or telephonepromptly.

You have the right to cancel the order if the product you ordered is out of stock.

2) Refund Notice

Any refunds made onthe Porsche PCM Connect SIM Self-service Platform are applicable to the following:

The total price of the product only contains the car wifi traffic package when using the Porsche PCM Connect SIMcard.The fee will not be refunded upon use.User's request for refund needs to be subjectedto review both by Porsche China and CUSC. A refund can be made after approval.The refund return period is about 25working days after the approval of the refund application. The actual time for the relevant financial settlement and the bank's payment is refunded.

3) Application DocumentsDescription forRefund

The invoice,issued when the product is orderedsuccessfully,is the unique certificatefor productunsubscribe. The invoice cannotbe re-issuedonce it is issued.We will deal with it appropriately on a case by case basis if there are anycomplaints and other mattersrelated to the invoice..

4. Other terms

1) User phone number needs to be updated in a timely manner. If not,the Porsche PCM Connect SIM Self-service Platformwill not be responsible for any relative consequences caused by conditions such as unable to contactthe user, and so on.

2) The services you ordered are limited to the use of vehicles certified at the time of order, the VIN code of the vehicle you confirmed is subject to the order.

3) The service you ordered is owned by the owner of the vehicle and has nothing to do with the owner of the mobile phone.

4) Mail / SMS Service

If you contact us electronically when you visit the Porsche PCM Connect SIM Self-service Platform or send an e-mail to Porsche Smart Internet support, youagree to accept our messages in electronicforms. We will contact you by e-mail or by posting a notice on the Porsche PCM Connect SIM Self-service Platform.You agree that all of the agreements, notices, disclosures and other information that we provide you with electronically are in compliance with such statutory requirements in writing. If Porsche China and CUSC have been able to prove that electronic form of information has been sent to you, or that Porsche China and CUSCwill immediately post a notice of such content and nature on the Porsche PCM Connect SIM Self-service Platform, you will be deemed to have receivedall agreements, statements, disclosures and other information.

Porsche PCM Connect SIM Self-service Platformreserves the right to inform registered users and purchasers order delivery information, etc. viae-mail, SMS and self-platform notification messages. By confirming and accepting this provision and becoming a registered user of the Porsche PCM Connect SIM Self-service Platform, you have agreed to accept the notificationservice provided by the PCM Connect SIM Self-service Platform via e-mail, SMS and self-platform notification messages.

5) Delivery ofInvoice

CUSCwill send the invoice to the address you have specified.Please fill in your real name, post address and contact information clearly and accurately.Porsche PCM Connect SIM Self-service Platformwill not be liable for delays or non-delivery of invoices due to the following situation:

a) The information you provided is incorrect or not detailed enough;

b) Invoice delivery unacceptable, and the resulting costs and consequences of repeated delivery;

c) Force majeure, such as natural disasters, traffic jams, strikes, riots, government actions, sudden wars, etc.

6) Limitation of Liability and Force Majeure

In any case, CUSC is not liable for unableto perform or delay performancecaused by internet normal equipment maintenance, internet connection failure, computer, communication or other system failure, power failure, strike, riot, disturbance, fire, flood, storm, explosion, war, government action, judicial administration order or third party’s nonfeasance.

7) Amendments to the T&C

China Unicom has the right to make, modify or update these terms and / or other special terms (including but not limited to the Privacy Policy) applicable to Porsche PCM Connect SIMSelf-service Platformtime to time, as required, by way of website publicityat a reasonable time before the implementation of the notice, no longer inform you alone.The special terms applicable to Porsche PCM Connect SIMSelf-service Platform form an integral part of these terms and havethe same legal effect as this T&C.If you do not agree the changes, you should immediately stop using the Porsche PCM Connect SIM Self-service Platform. Your continued use of the Porsche PCM Connect SIM Self-service Platformmeans that youaccept the amended or updated terms.

8) The Enforceability of T&C

If for any reason, some part of this provision cannot be enforced, the validity of the other parts of this T&Cwill not be affected.

9) Applicable Lawsand Jurisdiction

The relationship between you and the Porsche PCM Connect SIM Self-service Platformwill apply to the laws of the People's Republic of China, and any dispute between the parties should besettledfriendly.If the dispute has not been resolved in the above manner within 30 days after the date on which the other party issues a written notice requiring the commencement of the negotiation, either party may refer the dispute to the Shanghai Arbitration Commission, by arbitration of the three arbitrators appointed by the Shanghai Arbitration Commission in accordance with the effective arbitration rules in Shanghai. The place of arbitration is Shanghai.The arbitral award shall be final and binding on both parties. Arbitration fees are shared in accordance with the arbitration award.During the dispute arbitration period, each party shall continue to perform its obligations under this contract, except for disputes.